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Appointments System

Appointments can be made by telephone or in person. Routine appointments with the doctor or nurse will usually be available within two working days.

You have the right to see a particular doctor, but you may have to wait longer for an appointment. 

We aim to see all patients within twenty minutes of their appointment time. reception staff will inform you upon arrival if there is likely to be a longer wait.

Urgent Appointments

These will be given the same day and we will always endeavour to see young children as soon as possible.


During Practice Hours: Telephone 01283 568405 and a receptionist can contact the doctor on call.

Appointment Availability

Peel Croft Surgery provides routine surgeries every day from Monday to Friday, except Friday afternoons. On Friday afternoon, we offer an emergency on-call service only.

The surgery is closed on Saturday and Sunday, and in case of emergency, please telephone Staffordshire Doctors, our Out of Hours Service on 111.

Appointment Lengths

The allocated length of an appointment is 10 minutes. However, if you think you will need more than 10 minutes please ask for a longer appointment. Our receptionists are there to help and will do their best to assist you in obtaining the most benefit from the appointment system. If you need to bring your children with you into the consultation we would remind you that you are still responsible for their behaviour. The doctor or nurse may stop the consultation and ask you to re-book if children become unruly.  If you require more than one member of the family to see the doctor or nurse, please inform the receptionist. One appointment is for one person only. 

Please ask reception staff what dates and times are available.

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